All training is provided following compliance with current Covid-19 regulations.
On-line classrooms available.  ​Please contact us to discuss.
All workshops can be tailored to suit your business & staffing needs.

New workshops can be designed & delivered to meet your needs.

We also help with leadership development, mentoring,
cultural realignment and team building.

Thanks to Consultivation's training, I will value
​existing clients and
​ listen to their needs." 
Workshop participant
Thanks to Consultivation's training, I will change our recruitment strategies and market ourselves as an employer of choice." 
Workshop participant

Workshops facilitating positive change


​Wellness Philosophy for Support Workers

This workshop promotes the Wellness Philosophy which underpins Commonwealth funded aged care services and complements service models including consumer directed care, reablement, the Eden Alternative and Montessori. 

This practical workshop has been designed for support workers to build on their understanding and skills in the Wellness Philosophy in providing person-centred services. Information on client rights, choice, control and flexibility will be provided and discussed helping support workers to be more effective when assisting clients and carers to progress their goals. ​

Learning outcomes
  • work more effectively when engaging with clients in a person-centred framework
  • use techniques to effectively support clients and carers to progress goals
  • provide innovative, creative and flexible support options
  • identify continuous improvement opportunities

Participant feedback
  • "I have been using the Wellness in my work for 10 years. I attended the first Wellness session then. This was more informed and evolved, more information to use and improve in the role."
  • "All support workers should be made to do this training."
  • "Because of this training, I will get my clients more involved in conversations, discussing ideas to implement the Wellness philosophy."
  • "A great 4 hours! Very worthwhile. Thanks Jacqui."
  • "I really enjoyed today and have learnt lots that I will take along with me - a refresh is always good for everyone."

​Best practice
* aligns with current best-practice and contemporary ways of working.
* complies with Aged Care Quality Standards, Aged Care Diversity Framework, National Standards for Disability Services and NSQHS.
Current statistics for Wellness Philosophy for Support Workers training in which respondents strongly agreed or agreed that:
All training is provided following Covid-19 regulations.
On-line sessions available. ​Please contact us to discuss.
​
We would like to hold a training event on-site for our staff.
Absolutely! Contact us to discuss.
​
We are based regionally, interstate or overseas.
We are able and happy to travel - contact us today. 
Stand by Me: Understanding the Aged Care Quality Standards

Support for people to better understand the Aged Care Quality Standards and how they contribute to them!

For the first time, the client's voice is strong and central to the Aged Care Quality Standards and Charter of Aged Care Rights. This focused and practical 2.5hr workshop has been designed for all people working in aged care for approved providers.  This includes owners and board members, managers, clerical and client direct staff and volunteers. This workshop will help organisations to build workforce skills, knowledge and capacity in achieving safe and quality care and services aligned to the Standards. 

Learning outcomes
  • understand the Standards 
  • identify how you individually and collectively contribute to the Standards
  • work more effectively when engaging with clients in a Wellness framework

Workshop style
The workshop will be interactive and experiential with learning drawn from personal reflection, peer to peer interaction, technology based software and facilitator engagement. Bring a smart phone, tablet or laptop! 
​
We are able to facilitate training and mentoring sessions on line. 

We would like to hold a session on-site for our staff.
Absolutely! Contact us to book.
​
We are based regionally or interstate.
We are able and happy to travel - contact us today. 

Is mentoring available?
Yes it is!  Client feedback includes, "The standards have gone from being overwhelming to something which is structured and achievable."  (Facility Manager)
​Inquire about
1. Diversity and Inclusion
This practical workshop has been designed for people working in community and social services to build on their skills and knowledge in diversity and inclusion. The workshop focuses on client's needs and rights to have their individual identity, culture and diversity acknowledged and respected. Attendees will be able to contribute to safe, inclusive and respectful care and services resulting in better client outcomes. Content and duration is tailored to your needs, and can easily be transferred to other sectors. 

Participant feedback
  • "I found the inclusion of cultural and linguistic diversity and LGBTI in the learning beneficial as they can be underrepresented in diversity education."
  • "I use most of these skills but it's great to rethink ideas and be reminded. I really enjoyed learning some Noongar words and would love to learn more."
  • "This training made me realise similarities between cultures for example 'Aunty Pam'. In my own culture you don't just call people older than you by their name."
  • "It made me realise how important it is to find out about a person."

​2. Preparing for Change 
Change is constant, fast & ever evolving therefore it is important for managers & supervisors to be equipped with skills & knowledge in understanding change. This full day, interactive workshop will provide an opportunity for participants to reflect on change, its impact on them & those around them increasing their awareness & identifying areas for improvement. The workshop explores change management models with participant learning being drawn from activities, self-reflection & peer discussions. 


3. Help me! I'm Working within Change
This half day or full day interactive workshop will provide an opportunity for participants to reflect on change, its impact on them & those around them increasing their awareness. It will provide opportunities to identify areas for improvement & positive self-help strategies when responding to change. The workshop explores change on a personal level with participant learning being drawn from activities, self-reflection & peer discussions. 

Participant feedback
  • "I have learn about how we can work together to achieve positive results and focus on our goals as an organisation."
  • "I will show more tolerance/patience towards those struggling with change."
  • "I found the day brought me clarity and focus to our team and a better understanding moving forward."
  • "Excellent dynamic presentation."


4. Preparing Government Funded Organisations for Change 
This workshop is designed for Managers & Coordinators of government funded organisations to identify & plan for change associated with business, workforce & services operations in an environment of continued reform. It is a practical & interactive workshop with opportunities for reflection, discussion & networking. 


5. ​Wellness and Reablement
This workshop is designed to build participants skills and understanding in providing person centred services within a Wellness framework. The workshop focuses on upskilling participants to better understand the Australian aged care sector, the impact of changing demographics and how to provide care and services that partner with clients to progress their goals within a responsive, supportive and seamless sector. 

Participant feedback
  • "It broadened my understanding of Wellness as a whole."
  • "I will encourage clients to do more either at the centre or at home because of this training."
  • "I will include clients in planning activities."
  • "I will certainly work with the Wellness and client to deliver a better service for the community."


6. Ethical Dilemmas in Contemporary Practice
Does it sometimes feel like a mammoth task to do what is morally right for clients and families while still maintaining your obligations to all other stakeholders?  This interactive and challenging one-day workshop will provide you and your staff with the knowledge and skills to deal with the often complex ethical problems and dilemmas faced in daily contemporary practice.


7. Wellness Philosophy for Support Workers
This practical workshop has been designed for support workers to build on their understanding and skills in the Wellness Philosophy in providing person-centred services. Information on client rights, choice, control and flexibility will be provided and discussed helping support workers to be more effective when assisting clients and carers to progress their goals. This workshop promotes the Wellness Philosophy which underpins Commonwealth funded aged care services and complements service models including consumer directed care, reablement, the Eden Alternative and Montessori philosophies. This training is compatible for support workers and carers working with clients in the mental health and disability sectors. Wellness Philosophy training for managers and coordinators is also available. 

Participant feedback
  • "This training reinforced the idea of being Wellness focused than task orientated."
  • "The open learning and conversation style to the training has helped me relearn some skills."
  • "From now on I will try to be more open minded and listen affirmatively."
  • "Every worker should do it!"


8. Consumer Direction Enabling Consumer Choice (for Managers)
Are clients better off with 50% of what they want or 100% of what they need?
This workshop provides theoretical and practical, informative tips and tools to enable Managers, Team Leaders and Coordinators to introduce and promote consumer directed care to staff, volunteers, clients, carers and community within a business excellence framework. Topics covered include but are not limited to what is client focused consumer care, why introduce this methodology, CDC principles and key elements, risk enablement and risk management. The workshop is interactive with learning drawn from personal reflection, peer to peer discussions and facilitator engagement.


9. Managing the My in My Care (for staff and volunteers)
The introduction of consumer directed care (CDC) into Australian aged care services will drive a change in the mix of skills, knowledge and attributes required by an organisation's workforce. This workshop has been designed to empower staff and volunteers to work confidently and innovatively with clients and carers in a consumer directed care model. In a safe, supportive and fun environment participants will explore enabling individual choice, flexibility, opportunity and decision making; ethical dilemmas, negotiation skills; and motivating and encouraging clients to name just a few topics.


10. Unwrapping Aged Care Packages
Many community service businesses are considering whether to become Commonwealth approved aged care providers or have recently done so. This workshop supports managers to explore where, how and why they should expand their service delivery enabling local people to have greater choice to age in place while contributing to organisational growth and sustainability. This workshop is highly interactive exploring local demographics, market differential and market entry. For busy managers, this workshop can be delivered in a 4 hour time slot, in modules,  and at a time and place convenient to you. Full day sessions are also available.  

Participant feedback
  • "Excellent research: I now have much more understanding of emerging markets (and competitors)!"
  • "I will value existing clients and listen to their needs."
  • "Increased my knowledge of (home care) packages, the market and competitors."
  • "Great session with amazing resources."

**Consultivation can also help organisations with approved provider applications.**


11. Ageing, Wellness and Stereotypes
Older people want to stay active, healthy and connected to people and places important to them. This interactive and experiential workshop explores older people's wants and needs, the stereotypes which exist and those we inadvertently harbour which impact on their needs and wants. Participants explore how stereotypes impact on older people and what we can all do to be catalysts for positive change. This workshop is available in a variety of formats including information sessions, half day and full day workshop and can be adapted across industries to meet your needs.


12. Personal Productivity
This half day workshop will provide participants with tips & tools to improve individual workplace productivity. Focusing on preparedness, time management, technology demands & values based decision making this interactive workshop will equip participants with theoretical knowledge & practical skills in improving their personal productivity. 

​
13. Powerful Presentations
This half day workshop is targeted at individuals wanting or needing to improve their public speaking skills. It will provide useful tips & tools to improve presentations & public speaking for participants addressing small to large audiences. It is a highly interactive workshop covering theoretical knowledge & practical skills in planning for, preparing & delivering effective presentations.


All these workshops can be tailored to suit your business & staffing needs.

New workshops can be designed & delivered to meet your needs.
 The Support Workers Skills training was an informative session with lots of discussion. It will help me with decision making, "doing the right thing" within organisational policy." David
​I learnt about holistic care at uni, that only lasted a couple of weeks and skimmed the surface. This workshop (Wellness Philosophy for Support Workers) delved deeper into that concept. It has given me the framework and practicalities to understand person centred care and the tools to do it successfully."  Registered Nurse
 This workshop was excellent."
​Participant
Jacqui - you are inspirational." 
​Doug
I love your workshops. They are always so good and, Jacqui, you are  inspiring."  
Henrietta
Changes can be daunting, but as a team, we can make things better and move forward."
Workshop participant
I have increased my knowledge of home care packages, the market and competitors thanks to the Unwrapping Aged Care Packages workshop." 
Claire
The event was very well organised, engaging and professional with a diverse range of content."
Workshop participant
 It would be great to have afforded more time - we could have you both here for weeks."  ​Jane
Excellent dynamic presentation." Marian
Thanks to this session I will be more positive knowing I have excellent team members. " Yvonne
Thanks to this training I have a greater knowledge of what our other teams do."  Carmel
It was an awesome session." Elvin
Contact Consultivation
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